COURSE DETAILS

Training Course Type

  • On-site training and assessment
  • On-site Experience Worker Test (EWT) assessment only 

Novice Training Course Duration

1-5 days dependant on any previous experience 

Novice Candidate Numbers

3

Experience Worker Tests per day

4

Variations

  • A3 – Pedestrian counterbalance lift truck
  • B1 – Counterbalance lift truck up to and including 5 tonnes
  • B2 – Counterbalance lift over 5 tonne & up to 15 tonnes
  • B3 – Counterbalance lift truck over 15 tonnes
  • B4 – Stand on counterbalance lift truck

Card Options

  • 5-year NPORS traditional card & certificate
  • 2-year CSCS trained operator red card

Minimum Age

16

Instructor

Bertie Tupper & Tuppco Instructors

FURTHER
INFORMATION

  • What is industrial counterbalance forklift?

    The counterbalance forklift features two forks at the front and has the ability to drive up close to a load to pick it up and move it. The name comes from the counterweight in the rear of the vehicle. This is to compensate for the heavy load being lifted at the front

  • What does the Tuppco training course include?
    • Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as a plant operator
    • Have a working knowledge of the manufacturer’s handbook for the particular machine to be used
    • Be able to locate and identify the major components of the machine and explain their functions
    • Be able to locate and identify steering, driving and braking controls and explain their functions
    • Conduct all pre-operational checks in accordance with the manufacturers and legislative requirements
    • Safely mount and dismount the machine
    • Start and stop the engine and safely move the machine off and stop it safely
    • Configure the machine for travel and manoeuvre it safely laden and unladen, in open and confined areas
    • Conduct all the necessary safety checks at the work area
    • Manoeuvre the machine to the work area and correctly configure in readiness to carry out lifting and load handling tasks
    • Lift and transfer loads accurately and safely at different locations
    • Load and unload external transport safely
    • Fit, adjust and / or remove attachments
    • Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation
    • Carry out all end of shift and shut down procedures
  • Venue and Equipment Requirements:
    • Suitable and safe area to lift and lower loads to 75% of total reach of machine
    • 3 x palletised loads (IBC containers or similar)
    • Lorry bed or flatbed trailer
    • Varying terrain and slopes
    • Suitable and safe area to complete paperwork
    • Suitable welfare facilities
    • Industrial counterbalance lift truck and attachments 
    • Operators’ manual 
    • Risk assessment completed
    • In date thorough test examination for machine
  • Theory Assessment:
    • 20 multiple choice questions
    • 5 written questions
    • 4 marks per question
    • 80% pass mark required
  • Practical assessment criteria:
    • Pre use and operational checks
    • Lift and lower palletised loads to a range of hights (low level, eye level, high level)
    • Load pallets on to trailer or similar
    • Stack pallets on top of each other
    • Place pallets next to each other
    • Drive through chicane, forwards and in reverse
    • Drive over uneven and sloping terrain

    Pass mark is less than 40 penalty points and no mandatory disqualifications

    Time allowed is 2 x time instructor sets

  • Where Does Tuppco Deliver Onsite Courses?

    Tuppco proudly delivers on-site training courses across a wide region of the South and Central UK. From Dorset, Somerset, and Wiltshire to Reading, Oxford, and Swindon, our team provides expert, accredited instruction at your workplace using your own equipment. We specialise in NPORS plant training, Lantra land-based and machinery courses, and Qualsafe first aid and health & safety training. Businesses across Berkshire, the Cotswolds, Hampshire, Gloucestershire, Oxfordshire, Warwickshire, Herefordshire, Worcestershire, Buckinghamshire, Cheltenham, and Northamptonshire rely on Tuppco for flexible, professional training solutions that minimise downtime and maximise compliance.

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IMPORTANT INFORMATION

Objective Of Course

The aim of the NPORS Industrial Counterbalance Lift Truck (N001) course is to equip learners with the skills, knowledge, and confidence to operate industrial counterbalance lift trucks safely and efficiently, minimising risk and ensuring compliance with industry standards.

Key Course Objectives:
  • Understand vehicle controls, functions, and limitations
  • Learn correct PPE, safety responsibilities, and operational procedures
  • Conduct pre-use inspections and maintenance checks
  • Operate the lift truck safely while lifting, stacking, and transporting loads
  • Identify hazards including overloading, obstruction, and uneven surfaces
  • Apply safe work practices and NPORS-approved operational standards
  • Build confidence to perform warehouse and industrial tasks efficiently and safely

By the end of the course, learners will be fully competent and confident in operating industrial counterbalance lift trucks safely, improving workplace safety and operational productivity.

What Will Be Awarded

Upon successful completion of the NPORS Industrial Counterbalance Lift Truck (N001) course with TUPPCO Training, learners will receive an NPORS N001 certificate, confirming competence in the safe operation, manoeuvring, and load handling of industrial counterbalance lift trucks in warehouse, industrial, and commercial environments.

Your Award Will Include:
  • Official NPORS N001 Certificate
  • Verified competence in safe driving, load handling, and vehicle control
  • Skills in stacking, transporting, and positioning loads safely
  • Knowledge of risk assessment, hazard awareness, and regulatory compliance
  • Understanding of pre-use inspections, operational safety, and emergency procedures
Who the Award Is For:

Ideal for warehouse staff, logistics personnel, industrial operators, and anyone required to operate industrial counterbalance lift trucks safely in commercial or industrial settings.

How Long The Course Can Take

The NPORS Industrial Counterbalance Lift Truck (N001) course is practical, hands-on, and designed for efficient learning:

Course Duration Overview:
  • Typically 1–5 days, depending on learner experience and group size
  • Covers theory on vehicle operation, attachments, load handling, and hazard awareness
  • Includes practical exercises in lifting, manoeuvring, stacking, and positioning loads
  • Assessment ensures learners are fully competent

Delivered by NPORS-certified TUPPCO Training instructors with extensive experience in counterbalance lift truck operations.

TUPPCO Training delivers this course UK-wide, including warehouses, industrial facilities, and commercial sites.

Expert Training On Your Business Site

TUPPCO Training provides on-site industrial counterbalance lift truck training, allowing staff to learn using your equipment, in a realistic workplace environment, ensuring practical skills are applied directly to your operational needs.

Benefits of On-Site Training:
  1. Training tailored to your site layout, vehicles, and operational requirements
  2. Hands-on experience with your industrial counterbalance lift trucks
  3. Reduces travel and downtime for staff
  4. Realistic learning in actual workplace conditions
  5. Delivered by experienced NPORS-certified TUPPCO Training instructors
Suitable On-Site Locations Include:
  • Warehouses and logistics facilities
  • Industrial and commercial premises
  • Distribution centres and factories

TUPPCO Training covers the Cotswolds, Midlands, South West, and across the UK.

FAQs

All FAQs
  • Do I Receive A Certificate & Skills Card?

    Yes! Upon successful completion of your course, you’ll receive an official certificate and skills card accredited by Lantra, NPORS or Qualsafe recognising your achievement and qualification.

  • What Areas Do We Cover?
    TUPPCO Training proudly provides expert first aid and workplace training across the Cotswolds, surrounding counties, and nationwide across the UK. We bring our trainers directly to your business, school, nursery, or organisation. Local Cotswold Areas We Cover- Cheltenham, Gloucester, Cirencester, Tewkesbury, Stroud, Stow-on-the-Wold, Moreton-in-Marsh, Bourton-on-the-Water Wider Regional & UK Coverage- We also cover Gloucestershire, Oxfordshire, Worcestershire, and all areas across the UK, ensuring flexible, high-quality training wherever you are located. If your area isn’t listed, just get in touch—TUPPCO Training travels nationwide.
  • Where Do We Deliver Training?

    All training is delivered at your site, farm, or another suitable location. We tailor each session to your environment to ensure it’s relevant and practical. Specific arrangements can be discussed in more detail upon request.

  • Who Delivers Your Training?

    Our training is delivered by Bertie Tupper and a team of fully qualified instructors who are accredited by Lantra, NPORS or Qualsafe. Each trainer brings real industry experience and a passion for helping learners build practical skills and confidence.

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